📦 Shipping Policy

At RuthiesRack.com, we appreciate your business and want to make shipping as simple and transparent as possible. Here’s what you can expect when you place an order with us.

Domestic Shipping

• Processing Time: Orders are processed within 2–3 business days.
  Preorders are excluded and will ship based on the estimated timeline listed on the product page.

• Carriers: USPS or UPS, depending on availability and location.

• Rates: You pay the exact shipping cost calculated at checkout — no markups.

• Delivery Estimates (once shipped):

  • First Class: 5–7 business days

  • Priority/Flat Rate: 2–3 business days (where available)

  • Overnight/Express: Available within the continental U.S. (additional charges apply)

• Separate Shipments: Depending on where your items are stored, your order may arrive in multiple packages (for example, when an item ships directly from a partner brand’s warehouse).

International Shipping

• Available via USPS International Mail.

• Rates are automatically calculated at checkout.

• Delivery times vary by destination and customs processing.

Order Confirmation & Tracking

• A shipping confirmation email will be sent once your order ships.

• Tracking numbers typically activate within 24 hours.

Customs, Duties & Taxes

For international orders, any customs fees, duties, or taxes are the responsibility of the customer. Ruthie’s Rack is not liable for these charges.

Damaged or Lost Packages

• Ruthie’s Rack is not responsible for packages lost or damaged in transit.

• If your package arrives damaged, please contact the shipping carrier directly to file a claim.

• Be sure to save all packaging materials and the damaged items when filing.

Returns & Refunds

If you’re not completely satisfied with your purchase, we’re here to help. Please review our Return & Refund Policy for details and instructions.

📧 Questions? Contact us anytime at info@ruthiesrack.com.
Thank you for shopping with Ruthie’s Rack!