Domestic Shipping Policy
All orders are processed within 2-3 business days and are shipped via USPS 1st Class Package or USPS Flat Rate Package. Delivery usually occurs within 5-7 business days for the 1st Class Option and 2-3 business days for the Flat Rate Package (where available). Free shipping is available for orders with a total value of over $100. Overnight/Express delivery is also available for addresses within the continental United States (additional charges may apply).
International Shipping Policy
We ship worldwide via USPS 1st class Intl Mail. Estimated shipping charges will be calculated and applied at checkout.
Shipment confirmation & Order tracking
Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
RuthiesRack.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
RuthiesRack.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
We hope you are happy with your purchase, but if you are not completely satisfied, please read our Return Policy for details on how to expedite a return. Thank you for choosing RuthiesRack.com!