Shipping Policy

Shipping Policy

 

Thank you for visiting and shopping at RuthiesRack.com Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

 

Shipment processing time

 

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping rates & delivery estimates

 

Shipping charges for your order will be calculated and displayed at checkout.

 

 

Shipment method

Estimated delivery time

Shipment cost

Orders over $100

5-7 business days

Free

USPS 1st Class Package

5-7 business days

Appx. $5.00

USPS Flat Rate Package

2-3 business days

Appx $8.75

 

* Overnight/Express delivery is only available for orders with delivery addresses within the continental United States and by special request. Additional charges may be applied.

 

 

Delivery delays can occasionally occur.

 

Shipment to P.O. boxes or APO/FPO addresses

 

RuthiesRack.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

 

 

 

 

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

 

RuthiesRack.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

 

RuthiesRack.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

 

We ship worldwide via USPS 1st class Intl Mail. If this is unavailable for your order, a different shipping method may be substituted. If shipping charges exceed $20, customer will be contacted for approval prior to shipping. Estimated shipping charges will be calculated and applied at checkout.

Returns Policy

 

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.