Shipping Policy
Shipping Policy
Thank you for visiting and shopping at RuthiesRack.com Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipment method |
Estimated delivery time |
Shipment cost |
|
USPS 1st Class Over $50 |
5-7 business days |
Free |
|
USPS 1st Class Under $50 |
5-7 business days |
Appx. $5.00 |
|
USPS Flat Rate Package |
2-3 business days |
Appx $8.75 |
* Overnight/Express delivery is only available for orders with delivery addresses within the continental United States and by special request. Additional charges may be applied.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
RuthiesRack.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
RuthiesRack.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
RuthiesRack.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We ship worldwide via USPS 1st class Intl Mail. If this is unavailable for your order, a different shipping method may be substituted. If shipping charges exceed $20, customer will be contacted for approval prior to shipping. Estimated shipping charges will be calculated and applied at checkout.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.