Shipping Policy

At RuthiesRack.com, we appreciate your business and strive to provide the best shopping experience possible. Below is everything you need to know about how your order ships—whether it's headed across town or across the globe.

Domestic Shipping

Processing Time: All regular orders are processed within 2–3 business days.
Please note: Preorders are not included and will ship based on the estimated timeline listed on the product page.
Shipping Carriers: USPS or UPS, depending on availability and location.
Delivery Estimates:
- First Class Option: 5–7 business days
- Flat Rate Package: 2–3 business days (where available)
- Overnight/Express: Available for addresses within the continental United States (additional charges apply)
Free Shipping: Orders over $100 (before tax and discounts) qualify for free shipping within the U.S.

International Shipping

We offer international shipping via USPS International Mail.

Shipping rates are automatically calculated at checkout.
Delivery times may vary based on destination and customs processing.

Order Confirmation & Tracking

You will receive a shipping confirmation email once your order has shipped.
Tracking numbers typically become active within 24 hours.

Customs, Duties & Taxes

RuthiesRack.com is not responsible for any customs fees, duties, or taxes imposed during or after shipping. These charges are the responsibility of the customer.

Damaged or Lost Packages

Ruthie’s Rack is not liable for packages lost or damaged during transit.

If your package arrives damaged, please contact the shipping carrier directly to file a claim.
Please save all packaging materials and the damaged item(s) when filing.

Returns & Refunds

If you're not completely satisfied with your purchase, we’re here to help.
Please visit our Return & Refund Policy for full details and return instructions.

If you have any questions about your shipment, please contact us at info@ruthiesrack.com.
Thank you for choosing Ruthie’s Rack.